Privacy Policy
As of October 12, 2025
Table of Contents
Responsible Party
Overview of Processing
Relevant Legal Bases
Transfer of Personal Data
International Data Transfers
General Information on Data Storage and Deletion
Rights of Data Subjects
Business Services
Payment Procedures
Provision of Online Services and Web Hosting
Use of Cookies
Contact and Inquiry Management
Responsible Party
PaintyDecks
E-Mail: [email protected]
Overview of Processing
The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.
Types of Data Processed
Inventory data.
Payment data.
Contact data.
Content data.
Contract data.
Usage data.
Meta, communication and procedural data.
Log data.
Categories of Data Subjects
Service recipients and clients.
Interested parties.
Communication partners.
Users.
Business and contractual partners.
Purposes of Processing
Provision of contractual services and fulfillment of contractual obligations.
Communication.
Security measures.
Office and organizational procedures.
Organizational and administrative procedures.
Feedback.
Provision of our online offer and user-friendliness.
Information technology infrastructure.
Business processes and economic procedures.
Relevant Legal Bases
Relevant legal bases under the GDPR (DSGVO – General Data Protection Regulation): The following provides an overview of the legal bases of the GDPR on which we process personal data. Please note that, in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence. Should more specific legal bases be applicable in individual cases, we will inform you of these in this Privacy Policy.
- Consent (Art. 6 para. 1 sentence 1 lit. a GDPR) – The data subject has given their consent to the processing of personal data relating to them for one or more specific purposes.
Performance of a contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR) – Processing is necessary for the performance of a contract to which the data subject is party, or to take steps at the request of the data subject prior to entering into a contract.
- Legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR) – Processing is necessary for compliance with a legal obligation to which the controller is subject.
- Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
National Data Protection Regulations in Germany
In addition to the data protection regulations of the GDPR (DSGVO – General Data Protection Regulation), national regulations on data protection apply in Germany. These include, in particular, the Federal Data Protection Act (BDSG – Bundesdatenschutzgesetz), which governs the protection against misuse of personal data during data processing. The BDSG contains specific provisions, in particular, on the right of access, the right to deletion, the right to object, the processing of special categories of personal data, processing for other purposes, transmission, and automated decision-making in individual cases including profiling. Furthermore, state data protection laws of the individual federal states may apply.
Reference to Applicability of GDPR and Swiss Data Protection Law (Swiss DPA)
These data protection notices serve to provide information pursuant to both the Swiss Data Protection Act (DSG – Schweizer Datenschutzgesetz) and the General Data Protection Regulation (GDPR/DSGVO). For reasons of broader territorial application and clarity, the terminology of the GDPR is used. In particular, instead of the terms used in the Swiss DPA such as “processing” of “personal data,” “overriding interest,” and “particularly sensitive personal data,” the GDPR terms “processing” of “personal data,” “legitimate interest,” and “special categories of data” are used. However, the legal meaning of the terms remains determined in accordance with the Swiss DPA where applicable.
Transfer of Personal Data
In the course of processing personal data, it may occur that such data is transferred to other entities, companies, legally independent organizational units, or individuals, or disclosed to them. Recipients of such data may include, for example, IT service providers or providers of services and content that are integrated into a website. In such cases, we comply with legal requirements and, in particular, conclude corresponding contracts and agreements with the recipients of your data to protect your data.
International Data Transfers
Data processing in third countries: If we transfer data to a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or this takes place in the context of the use of third-party services or the disclosure or transfer of data to other persons, bodies, or companies (recognizable, for example, by the provider’s postal address or if the privacy policy explicitly refers to third-country transfers), this is always done in accordance with legal requirements.
For data transfers to the United States (USA), we primarily rely on the EU–US Data Privacy Framework (DPF), which was recognized as a secure legal framework by the EU Commission through an adequacy decision on July 10, 2023. In addition, we have concluded Standard Contractual Clauses (SCCs) with the respective providers, which comply with the requirements of the EU Commission and establish contractual obligations to protect your data.
This dual protection ensures comprehensive data security: the DPF serves as the primary safeguard, while the SCCs act as a supplementary protective measure. Should changes occur regarding the DPF, the SCCs serve as a reliable fallback option. In this way, we ensure that your data remains adequately protected even in the event of political or legal changes.
For each service provider, we inform you whether they are certified under the DPF and whether Standard Contractual Clauses are in place. Further information on the DPF and a list of certified companies is available on the website of the U.S. Department of Commerce: https://www.dataprivacyframework.gov/
For data transfers to other third countries, comparable safeguards apply, particularly Standard Contractual Clauses, explicit consent, or legally required transfers. Information on third-country transfers and applicable adequacy decisions can be found in the resources provided by the EU Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en?prefLang=de
General Information on Data Storage and Deletion
We delete personal data that we process in accordance with the legal provisions as soon as the underlying consent is revoked or no further legal basis for processing exists. This applies in cases where the original purpose of processing no longer applies or the data is no longer required. Exceptions apply if statutory obligations or special interests require longer storage or archiving of the data.
In particular, data that must be retained for commercial or tax law reasons, or whose storage is necessary for legal prosecution or for the protection of the rights of other natural or legal persons, must be archived accordingly.
Our data protection notices contain additional information on the storage and deletion of data that applies specifically to certain processing procedures.
If several retention periods or deletion deadlines are specified for a piece of data, the longest period always applies. Data that are no longer required for the original purpose, but must still be stored due to legal requirements or other reasons, are processed solely for the reasons that justify their retention.
Retention and Deletion of Data
The following general retention periods apply for storage and archiving under German law:
10 years – Retention period for books and records, annual financial statements, inventories, management reports, opening balance sheets, as well as the work instructions and other organizational documents necessary for understanding them (§ 147 para. 1 no. 1 in conjunction with para. 3 AO (Fiscal Code of Germany), § 14b para. 1 UStG (German VAT Act), § 257 para. 1 no. 1 in conjunction with para. 4 HGB (German Commercial Code)).
8 years – Accounting records such as invoices and cost receipts (§ 147 para. 1 nos. 4 and 4a in conjunction with para. 3 sentence 1 AO and § 257 para. 1 no. 4 in conjunction with para. 4 HGB).
6 years – Other business documents: received commercial or business letters, copies of dispatched commercial or business letters, other documents relevant for taxation, such as hourly wage records, operational cost sheets, calculation documents, price details, and payroll accounting documents (insofar as not already accounting records) as well as cash register receipts (§ 147 para. 1 nos. 2, 3, 5 in conjunction with para. 3 AO, § 257 para. 1 nos. 2 and 3 in conjunction with para. 4 HGB).
3 years – Data necessary to take into account potential warranty and compensation claims or similar contractual claims and rights, as well as related inquiries based on previous business experience and common industry practice, are stored for the duration of the regular statutory limitation period of three years (§§ 195, 199 BGB (German Civil Code)).
Rights of Data Subjects
Rights of data subjects under the GDPR (DSGVO – General Data Protection Regulation): As a data subject, you have various rights under the GDPR, in particular those set out in Articles 15 to 21 GDPR:
Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Article 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions. If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such advertising; this also applies to profiling insofar as it is related to such direct marketing.
Right of withdrawal of consent: You have the right to withdraw any consent you have given at any time.
Right of access: You have the right to request confirmation as to whether data concerning you is being processed and to access such data, along with further information and a copy of the data, in accordance with legal requirements.
Right to rectification: You have the right, in accordance with legal requirements, to request the completion of incomplete data concerning you or the correction of inaccurate data concerning you.
Right to erasure and restriction of processing: You have, in accordance with legal requirements, the right to request that data concerning you be deleted immediately, or alternatively, the restriction of processing of the data.
Right to data portability: You have the right, in accordance with legal requirements, to receive personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, or to request its transfer to another controller.
Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, particularly in the member state of your habitual residence, place of work, or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.
Business Services
We process data of our contractual and business partners, e.g., customers and interested parties (collectively referred to as “contractual partners”), in the context of contractual and comparable legal relationships as well as related measures and with regard to communication with the contractual partners (or pre-contractually), for example, to respond to inquiries.
We use this data to fulfill our contractual obligations. This includes, in particular, the duties to provide the agreed services, any updating obligations, and remedies in the event of warranty and other performance issues. In addition, we use the data to safeguard our rights and for purposes related to these obligations, including administrative tasks and corporate organization. Furthermore, we process the data on the basis of our legitimate interests in both proper and economically sound business management and in security measures to protect our contractual partners and our business operations from misuse, endangerment of their data, secrets, information, and rights (e.g., involving telecommunications, transport, and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers, or financial authorities). Within the limits of applicable law, we only share data of contractual partners with third parties to the extent necessary for the above purposes or to fulfill legal obligations. Contractual partners are informed about further forms of processing, e.g., for marketing purposes, in this Privacy Policy.
Which data is necessary for the above purposes: We inform contractual partners prior to or at the time of data collection, e.g., in online forms, through special markings (e.g., colors) or symbols (e.g., asterisks), or personally.
We delete the data after expiration of statutory warranty and comparable obligations, generally after four years, unless the data is stored in a customer account, e.g., as long as it must be retained for legal reasons (typically ten years for tax purposes). Data disclosed to us by a contractual partner within the scope of an order is deleted according to the requirements and generally after the end of the order.
Processed data types: Inventory data (e.g., full name, residential address, contact information, customer number, etc.); Payment data (e.g., bank details, invoices, payment history); Contact data (e.g., postal and email addresses or phone numbers); Contract data (e.g., subject matter of the contract, term, customer category); Usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons).
Data subjects: Service recipients and clients; Interested parties; Business and contractual partners.
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Security measures; Communication; Office and organizational procedures; Organizational and administrative procedures; Business processes and economic procedures.
Retention and deletion: Deletion in accordance with the section “General Information on Data Storage and Deletion.”
Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR); Legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR); Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).
Further Notes on Processing Procedures, Methods, and Services:
Online shop, order forms, e-commerce, and performance of services:
We process the data of our customers to enable the selection, acquisition, or ordering of chosen products, goods, and related services, as well as their payment, provision, delivery, or execution. If necessary for order execution, we use service providers, particularly postal, forwarding, and shipping companies, to perform delivery or execution to our customers. For payment processing, we use the services of banks and payment service providers. Required information is marked as such in the order or comparable acquisition process and includes data necessary for delivery, provision, billing, and contact information for potential follow-up; Legal basis: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR).
Payment Procedures
Within the framework of contractual and other legal relationships, due to statutory obligations, or otherwise based on our legitimate interests, we provide data subjects with efficient and secure payment options and, for this purpose, use, in addition to banks and credit institutions, other service providers (collectively “payment service providers”).
Data processed by payment service providers includes inventory data, such as name and address, bank data, such as account or credit card numbers, passwords, TANs, and check digits, as well as contract, amount, and recipient-specific information. These details are required to perform transactions. However, the data entered is processed and stored only by the payment service providers. That is, we do not receive account- or credit-card-related information, only confirmation or negative verification of payment. In certain cases, data may be transmitted by the payment service providers to credit agencies for identity and creditworthiness checks. For this, we refer to the terms and conditions and privacy notices of the payment service providers.
The business terms and privacy notices of the respective payment service providers apply to payment transactions, which can be accessed within their respective websites or transaction applications. We also refer to these for further information and the assertion of rights to withdrawal, access, and other data subject rights.
Processed data types: Inventory data (e.g., full name, residential address, contact information, customer number, etc.); Payment data (e.g., bank details, invoices, payment history); Contract data (e.g., contract subject matter, duration, customer category); Usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons).
Data subjects: Service recipients and clients; Business and contractual partners; Interested parties.
Purposes of processing: Provision of contractual services and fulfillment of contractual obligations; Business processes and economic procedures.
Retention and deletion: Deletion in accordance with the section “General Information on Data Storage and Deletion.”
Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR); Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).
Further Notes on Processing Procedures, Methods, and Services:
PayPal: Payment services (technical integration of online payment methods) (e.g., PayPal, PayPal Plus, Braintree); Service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg; Legal basis: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR); Website: https://www.paypal.com/de
Provision of Online Services and Web Hosting
We process users’ data to provide them with our online services. For this purpose, we process the user’s IP address, which is necessary to transmit the content and functions of our online services to the user’s browser or device.
Processed data types: Usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons); Log data (e.g., log files relating to logins, data retrieval, or access times).
Data subjects: Users (e.g., website visitors, users of online services).
Purposes of processing: Provision of our online services and user-friendliness; Information technology infrastructure (operation and provision of information systems and technical devices, e.g., computers, servers); Security measures.
Retention and deletion: Deletion in accordance with the section “General Information on Data Storage and Deletion.”
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).
Further Notes on Processing Procedures, Methods, and Services:
Collection of access data and log files:
Access to our online services is logged in the form of “server log files.” These may include the address and name of the requested websites and files, date and time of access, data volume transferred, status of successful access, browser type and version, user’s operating system, referrer URL (previously visited page), and typically IP addresses and the requesting provider. Server log files can be used for security purposes (e.g., preventing server overload in case of malicious attacks such as DDoS attacks) and to ensure server performance and stability; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).
Data deletion: Log file information is stored for a maximum of 30 days and then deleted or anonymized. Data that must be retained for evidentiary purposes is excluded from deletion until the relevant incident is resolved.
Jimdo: Hosting and software for creating, providing, and operating websites, blogs, and other online offerings; Service provider: Jimdo GmbH, Stresemannstr. 375, 22761 Hamburg, Germany; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Website: https://www.jimdo.com/de/
Use of Cookies
The term “cookies” refers to functions that store information on users’ devices and read it from them. Cookies can also be used for various purposes, such as functionality, security, and convenience of online offerings, as well as for analyzing visitor traffic. We use cookies in accordance with legal requirements. Where necessary, we obtain users’ consent in advance. If consent is not required, we rely on our legitimate interests. This applies when storing and reading information is essential to provide explicitly requested content and functions. This includes, for example, storing settings and ensuring the functionality and security of our online services. Consent can be withdrawn at any time. We clearly inform about the scope of cookies used.
Notes on legal basis for data protection: Whether we process personal data using cookies depends on consent. If consent is given, it serves as the legal basis. Without consent, we rely on our legitimate interests as explained above and in the context of the respective services and procedures.
Retention period: Cookies are distinguished as follows:
- Temporary cookies (also: session cookies): Temporary cookies are deleted no later than when a user leaves an online service and closes their device (e.g., browser or mobile app).
- Permanent cookies: Permanent cookies remain stored even after the device is closed. For example, login status can be saved, and preferred content displayed directly upon revisiting a website. Cookies may also be used for audience measurement. If no specific information on cookie type and retention period is provided (e.g., during consent collection), users should assume that cookies are permanent and may be stored for up to two years.
General notes on withdrawal and objection (opt-out): Users can withdraw consent at any time and also object to processing in accordance with legal requirements, including via their browser privacy settings.
Processed data types: Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons).
Data subjects: Users (e.g., website visitors, users of online services).
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Consent (Art. 6 para. 1 sentence 1 lit. a GDPR).
Further Notes on Processing Procedures, Methods, and Services:
Processing of cookie data based on consent:
We use a consent management solution to obtain users’ consent for the use of cookies or the processes and providers specified in the consent management solution. This procedure is used to obtain, log, manage, and revoke consent, particularly regarding the use of cookies and comparable technologies used to store, read, and process information on users’ devices. In this procedure, users’ consent for the use of cookies and related data processing, including specific processing and providers mentioned in the consent management procedure, is obtained. Users can manage and revoke their consent. Consent statements are stored to avoid repeated requests and to provide proof of consent according to legal requirements. Storage is server-side and/or in a cookie (so-called opt-in cookie) or similar technologies to assign consent to a specific user or device.
If no specific information about consent management providers is available, the following general notes apply: the duration of consent storage is up to two years. A pseudonymous user identifier is created, stored with the time of consent, details of the consent scope (e.g., cookie categories and/or service providers), and information about the browser, system, and device used; Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a GDPR).
Contact and Inquiry Management
When contacting us (e.g., by mail, contact form, email, telephone, or via social media) and within existing user and business relationships, the information provided by the inquiring person is processed to the extent necessary to respond to the contact requests and any requested measures.
Processed data types: Inventory data (e.g., full name, residential address, contact information, customer number, etc.); Contact data (e.g., postal and email addresses or phone numbers); Content data (e.g., textual or visual messages and contributions as well as information concerning them, such as authorship or creation time); Usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons).
Data subjects: Communication partners.
Purposes of processing: Communication; Organizational and administrative procedures; Feedback (e.g., collecting feedback via online forms); Provision of our online services and user-friendliness.
Retention and deletion: Deletion in accordance with the section “General Information on Data Storage and Deletion.”
Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR).
Further Notes on Processing Procedures, Methods, and Services:
Contact form:
When contacting us via our contact form, email, or other communication channels, we process the personal data provided to respond to and handle the respective request. This generally includes information such as name, contact details, and, if applicable, additional information necessary for proper processing. We use this data exclusively for the purpose of contact and communication; Legal bases: Performance of contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).